Cancellation Policies

Refunds shall be made only through a mode such as cash/cheque/bank transfer for bookings made by cash/cheque/bank transfer respectively.

Online refunds for bookings made through the website usually take 7-10 working days from the date of intimation of transfer details.

Credit/debit card refunds will only be made against credit/debit card bookings and usually take 15 working days.

No reduction from the package price can be claimed if any meals/activities are not availed, or if any activities become unavailable on the day.

Rooms booked can’t be downgraded; however, upgrades are possible subject to availability and against payment of the difference in tariffs.

Cancellation Charges

0% of the total room tariff if cancelled 30 days or more prior to arrival.

25% of the total room tariff if cancelled 15 to 29 days prior to arrival.

50% of the total room tariff if cancelled 2 to 14 days prior to arrival.

100% of the total room tariff if cancelled within 48 hours (2 days) prior to check-in date.

Cancellations of credit card and online payments will be charged 5% extra.